Shipping Policy

Effective Date: August 8, 2026

At rangeenmizaaj, we strive to deliver every order safely, securely, and as quickly as possible. Every order is carefully quality-checked, packed, and dispatched to ensure it reaches you in excellent condition.

Please read this Shipping Policy carefully before placing your order.

1. Order Processing & Dispatch

• All orders are processed after successful confirmation of online payment.
• Orders are generally processed and dispatched within 1–2 working days.
• Orders placed on weekends or public holidays will be processed on the next working day.
• Processing may take slightly longer during sales, festive seasons, new product launches, or periods of high order volume.

2. Shipping Timeline

Delivery timelines are estimates and may vary depending on the delivery location, courier availability, weather conditions, public holidays, transportation delays, or other unforeseen circumstances.

3. Shipping Charges

• Free Shipping may be available on eligible prepaid orders as displayed on the website or during checkout.
• Any applicable shipping charges will be clearly displayed before payment is completed.
• We currently accept online/prepaid payments only.
• Cash on Delivery (COD) is not available.

4. Shipping Partners

We work with trusted courier and logistics partners across India to ensure safe and timely delivery.

The courier partner may vary depending on your delivery location and availability.

5. Order Tracking

Once your order has been dispatched, you will receive the available shipment tracking information.

• Dispatch Confirmation
• Tracking Number
• Courier Details
• Tracking Link

These details may be shared through your registered email address and/or mobile number.

6. Delivery Attempts

Our courier partners usually make multiple delivery attempts.

If delivery cannot be completed because of:

• Incorrect Shipping Address
• Incorrect Contact Number
• Customer Unavailability
• Failure to respond to courier communication

The shipment may be returned to us. If the shipment is returned because of an incorrect address, customer unavailability, or other circumstances attributable to the customer, additional re-shipping charges may apply.

7. Address Changes

Please carefully verify your shipping address before placing your order.

If you need to change your address, please contact us as soon as possible and before your order has been packed or dispatched.

Once an order has been dispatched, the delivery address usually cannot be changed.

8. Delivery Delays

Delivery delays may occur due to circumstances beyond our reasonable control, including:

• Weather Conditions
• Natural Disasters
• Government Restrictions
• Transportation Delays
• Public Holidays
• High Order Volumes
• Courier Network Issues
• Technical or Operational Issues

We appreciate your patience and understanding in such situations.

9. Undelivered or Returned Orders

An order may be returned to us if:

• Incorrect Shipping Address
• Customer Unavailability
• Failure to Respond to Courier Communication
• Repeated Failed Delivery Attempts

If this happens, our support team may contact you to arrange re-delivery where possible.

Additional shipping charges may apply for re-shipping an order that was returned because of circumstances attributable to the customer.

10. International Shipping

Currently, rangeenmizaaj ships only within India.

International shipping may be introduced in the future.

11. Order Status

You can track your shipment using the tracking information provided after dispatch.

If your order has not arrived within the estimated delivery period, please contact our support team using the contact details provided below.

12. Damaged or Tampered Package

If your package appears damaged, opened, or tampered with at the time of delivery, we recommend that you do not accept it, where possible.

If you receive a damaged or tampered package:

• Take clear photographs of the package.
• Record an unboxing video immediately after opening the package.
• Contact us as soon as possible.
• Share your Order Number.
• Attach photographs and/or video while reporting the issue.

Our support team will review the issue and assist you according to our Returns, Exchanges & Cancellation Policy.

13. Contact Us

Store: rangeenmizaaj

Email: rangeenmizaaj16@gmail.com

Website: rangeenmizaaj.in

Support Hours: Monday – Friday | 11:00 AM – 7:00 PM (IST)