Customer Policy
No Return, No Exchange & Cancellation Policy
Effective Date: July 14, 2026
At rangeenmizaaj, every product is carefully inspected and quality-checked before dispatch to ensure it reaches you in the best possible condition.
Please read this No Return, No Exchange & Cancellation Policy carefully before placing your order.
Important: All sales are final. We do not accept returns or exchanges once an order has been delivered. Please carefully check the product details, size guide, colour, and other information before placing your order.
1. No Returns
We do not accept returns on any products after delivery. Once an order has been delivered, it cannot be returned for a refund, replacement, size change, colour change, or any other reason.
All purchases made through rangeenmizaaj are final.
2. No Exchanges
We do not offer exchanges for products purchased through our website.
This includes requests for:
- Different Size
- Different Colour
- Different Product
- Change of Style
- Change of Preference
- Incorrect Size Selected by the Customer
- Incorrect Colour Selected by the Customer
Please carefully review the product information and size guide before completing your purchase.
3. Check Your Order Before Purchasing
Customers are requested to carefully review their order details before placing an order.
- Product
- Size
- Colour
- Quantity
- Shipping Address
- Contact Information
Once the order has been successfully placed, changes may not be possible.
4. Product Information & Size Guide
We recommend checking the product description, size guide, measurements, colours, and other product information carefully before placing your order.
For the best fit, compare the listed measurements with a similar product you already own.
Choosing the wrong size does not qualify for a return or exchange.
5. Damaged, Defective or Incorrect Product
Although we do not accept returns or exchanges, if you receive a product that appears to be damaged, defective, or different from what you ordered, please contact our support team as soon as possible.
To help us investigate the issue, you may be required to provide:
- Order Number
- Clear Photos of the Product
- Clear Photos of the Packaging
- Unboxing Video
- Brief Description of the Issue
Unboxing Video Recommended
We strongly recommend recording a continuous unboxing video immediately after receiving your package. The video can help us verify any delivery or product-related issue.
Any issue reported will be reviewed by our team and handled in accordance with applicable law and our internal quality procedures.
6. Order Cancellation
Cancellation requests must be submitted as soon as possible after placing an order.
An order may only be cancelled if it has not yet been processed, packed, or dispatched.
Once an order has been processed, packed, or dispatched, cancellation may not be possible.
Please contact us immediately if you wish to request cancellation.
7. Refunds
Since we do not accept returns or exchanges, refunds are generally not available for delivered orders.
In exceptional circumstances, where a refund is required under applicable law or is approved by rangeenmizaaj, the refund will be processed through the applicable payment method.
8. Final Sale Policy
All orders placed through rangeenmizaaj are considered final sales.
By completing your purchase, you acknowledge and agree that the product cannot be returned or exchanged after delivery, except where required by applicable law.